Satisfaction Guarantee
At Pickle’s Dog Treats, we believe that every pet and their human should be completely delighted with our products. That’s why we proudly stand by our Satisfaction Guarantee. If for any reason you or your pet are not satisfied with your purchase, simply contact us via email within (30) calendar days, and we’ll provide a full refund or exchange for another product. It’s that easy!
How to Contact Us
Feel free to reach out to us via email at customerservice@picklesdogtreats.com. Our dedicated customer service team is available from 10:00am to 8:00pm CST, Monday-Friday, ready to assist you. Please give our team 24 hours to respond to all emails.
Information Needed for Quick Service
To help us serve you quickly and efficiently, please provide the following information:
- Name of the product
- Date of purchase
- Order # (if available)
- Price paid at purchase
- Your full name and shipping address
This information will help us process your refund or exchange promptly. Rest assured, your personal information will only be used for completing your refund or exchange and will not be shared for any other purposes.
Purchases from Other Retailers
If you bought your product from a retailer other than our website, it might be easiest to reach out to them directly for their return policy. However, if you encounter any issues, please contact us, and we will do our best to resolve the situation to ensure more tail-wags and purrs from your furry friend.
Questions or Concerns
If you have any questions or concerns about Pickle’s Dog Treats, please don’t hesitate to contact us by email at customerservice@picklesdogtreats.com. Our friendly team is here to help and ensure you and your pet are completely satisfied with our products.
Thank you for choosing Pickle’s Dog Treats. We look forward to bringing joy and happiness to your pets with our delicious and nutritious treats!